Frequently Asked Questions

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Frequently Asked Questions

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Do you send goods abroad?

Yes, we send parcels worldwide. Delivery charges will apply and will be added at checkout. We offer price cuts and special offers throughout the year, so keep an eye out for exclusive bargains.

How long will it take to receive my orders?

It depends on where you are. Orders handled here will take 5-7 working days to arrive. Overseas shipments can take anywhere from 7-16 days. Delivery details will be given in your confirmation email.

Any questions?

You can reach us through our contact page! We will be glad to help you.

Need help?

Frequently asked questions

When will my order be sent?

Once your payment is confirmed, we will immediately begin processing your order.

Usually, it takes us 1-2 business days to process and ship your order.

As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number, so you can track the status of your delivery at any time.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a link to your individual tracking information, so you can follow the current status of your delivery at any time.

Can I exchange or return items during the sale?

Yes! Even during the sale, we still offer our 30-day money-back guarantee.

If you are not 100% satisfied with your purchase, you can return any unused item within 30 days of receipt.

Free shipping NL & BE

Ordered today = shipped tomorrow

30 days worry-free returns

Not satisfied? We offer a flexible 30-day return or exchange policy

Pay safely

All payments are SSL-secured and therefore safe to use with your favorite payment methods

Customer service

We are always ready to assist you during our opening hours