Withdrawal / Cancellation
Do you want to withdraw your order (in part) within 14 days? Fill in the form. You will receive a confirmation by e-mail.
Need help?
Frequently asked questions
When will my order be sent?
Once your payment is confirmed, we will immediately begin processing your order.
Usually, it takes us 1-2 business days to process and ship your order.
As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number, so you can track the status of your delivery at any time.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a link to your individual tracking information, so you can follow the current status of your delivery at any time.
Can I exchange or return items during the sale?
Yes! Even during the sale, we still offer our 30-day money-back guarantee.
If you are not 100% satisfied with your purchase, you can return any unused item within 30 days of receipt.
Free shipping
Ordered today = shipped tomorrow
30 days worry-free returns
Not satisfied? We offer a flexible 30-day return or exchange policy
Pay safely
All payments are SSL-secured and therefore safe to use with your favorite payment methods
Customer service
We are always ready to assist you during our opening hours